Share your business needs and receive a tailored consultation on building a CRM system designed specifically for your workflows.

Free Custom CRM Consultation

We are proud to be rated 5★ by our clients on Clutch. Their feedback highlights our commitment to delivering reliable software and mobile app solutions that create real business impact.

Trusted by Our Clients

Aimit creates CRM systems designed around your unique workflows, giving you full control over client management, automation, and reporting.

End-to-End Custom CRM System Development

We follow a structured, transparent process to ensure every CRM system is designed, developed, and deployed with precision, scalability, and long-term business value.

Our Custom CRM Development Process

Here are two examples of custom software solutions we developed for our clients, each paired with mobile applications to ensure full accessibility and scalability.

Some of Our Work

A generic CRM may cover basic needs, but it rarely adapts to your unique workflows or scales with your business. At Aimit, we specialize in building custom CRM systems that align perfectly with your processes, whether it’s client management, sales tracking, marketing automation, or finance integration. Our solutions are designed from the ground up to deliver long-term efficiency and measurable results.

Unlike mass-market CRMs, our approach ensures every feature serves a real purpose for your team. We work closely with stakeholders to define requirements, design intuitive user experiences, and integrate with your existing tools and platforms. To gain a deeper understanding of your business needs, we also conduct interview sessions with employees across different departments, capturing real workflows and challenges. From documentation to development and cloud deployment, every step is tailored to your business.

Projects typically start from $250,000 and can scale into multi-million-dollar systems, depending on scope and complexity. To keep the process transparent, we divide it into two phases: the first covers analysis, research, documentation, and UX/UI design. The second covers development, integrations, testing, and deployment. Each phase is managed under a separate contract, ensuring clarity and confidence at every stage.

All solutions are exclusively yours. The documentation, architecture, design, and code belong entirely to your company, guaranteeing security and uniqueness. Aimit does not recycle your CRM for other clients, because every business faces different challenges that require unique solutions.

With our core development team based in Armenia, we deliver enterprise-grade results while offering competitive pricing compared to global providers. Share your project details today and receive a free consultation on building a CRM that truly empowers your business.

Why Choose a Custom CRM Instead of Off-the-Shelf Tools

We rely on the most trusted frameworks, languages, and cloud platforms to deliver cutting-edge solutions. Whether it’s web or mobile applications, full enterprise systems, or end-to-end custom CRM development, our carefully selected tools ensure performance, reliability, and long-term value.

Our Core Technology Stack

Ready to Transform Your Business with a Custom CRM?

Aimit builds tailored CRM systems from scratch. From business analysis to design, development, and deployment, we deliver scalable solutions for growth.

End-to-End Custom CRM System Development | Aimit

Projects Delivered

Industries Served

Efficiency Boost

Uptime Delivered

Custom CRM Development

Every successful CRM project begins with a clear understanding of business goals, user roles, and workflow requirements. At Aimit, we work closely with stakeholders and department leads to capture end-to-end needs before development starts.

We run structured sessions with management and team leaders to define objectives, sales pipelines, reporting needs, and customer engagement goals. 

To understand daily workflows, we conduct interviews with employees from sales, marketing, support, finance, and other relevant departments. This ensures the CRM reflects real-world processes across the organization. 

We benchmark CRM systems in your industry to ensure your platform is competitive, feature-rich, and future-ready.

We design clear user flows, lead management processes, and integration touchpoints with external systems such as email, telephony, or marketing platforms. 

We deliver complete functional and technical documentation including user roles, workflows, acceptance criteria, and integration requirements.  

Typical duration: 50 to 150 business days, depending on complexity.

Outcome: A detailed blueprint ensuring the CRM addresses your business goals and team workflows.

Business Analysis & Documentation

Design defines how users adopt and enjoy the CRM. We focus on creating interfaces that simplify tasks and encourage engagement across departments.

We design intuitive navigation flows for sales, support, and management teams.

Interactive prototypes allow early validation with stakeholders before final UI design.

We create scalable design systems ensuring consistent experiences across web and mobile CRM platforms.

Designs are validated with test groups to ensure accessibility, clarity, and productivity.

Typical duration: 60 to 150 business days, depending on complexity.

Outcome: A CRM interface that drives adoption and makes work easier for every user.

UX/UI Design

This is where your CRM vision becomes a working system. We build secure, scalable solutions capable of handling large volumes of data and complex workflows.

We design CRM architectures that allow for flexibility, modularity, and growth.

Work is delivered in sprints, with regular updates and demos to ensure transparency.

Robust APIs, integrations, and automation logic are built using Node.js, NestJS, Golang, or Laravel.

We deliver responsive web interfaces and optional mobile apps for on-the-go CRM access.

We use PostgreSQL, MongoDB, or Redis to ensure fast and reliable data storage for customer records and reporting. 

We run extensive manual and automated tests to ensure security, accuracy, and stability.

Timeline: From 120 business days up to several years for large-scale, enterprise-grade CRM systems.

Outcome: A fully customized, production-ready CRM platform built to match your business processes and scale with long-term growth.

CRM Development

Deployment ensures your CRM is stable, secure, and ready for real users.

We deploy CRM systems on AWS, Azure, or Google Cloud for scalability and performance.

Using Docker and Kubernetes, we ensure backend services are resilient and easy to scale. 

Automated integration pipelines make releases faster, safer, and more reliable.

We connect CRMs to third-party services such as email providers, social media, accounting systems, or telephony solutions.

Outcome: A stable, integrated environment ready for immediate business adoption.

Deployment & Infrastructure

We ensure CRM launch is smooth and embraced by your teams.

Stakeholders and team representatives validate the CRM before final rollout.

We plan phased or full launches depending on team size and adoption readiness.

We monitor system health, user activity, and integration performance.

Our team provides live support during the launch phase to resolve issues quickly.

Outcome: A seamless transition with minimal disruption and maximum adoption.

Launch & Rollout

A CRM grows with your business. We ensure long-term evolution and optimization.

We monitor the CRM for performance, stability, and uptime.

We deliver regular updates and add features based on user needs and business growth.

We prepare infrastructure to support new modules, more users, and higher data volumes.

We run audits to ensure customer data remains safe and compliant with privacy regulations.

Outcome: A CRM that scales with your business, providing long-term value and adaptability.

Continuous Support & Scaling

Event-driven, non-blocking runtime ideal for building fast, scalable backend systems.

Node.js

Strongly typed superset of JavaScript that improves reliability and maintainability in large-scale projects.

TypeScript

Lightweight and flexible framework for building RESTful APIs and web applications.

Express.js

Progressive Node.js framework with modular architecture, ideal for enterprise-grade applications.

NestJS

High-performance language optimized for concurrency and mission-critical microservices.

Golang

Battle-tested scripting language powering millions of applications worldwide.

PHP framework designed for rapid development with clean, maintainable architecture.

Laravel

Centralized structure best suited for straightforward, smaller-scale applications.

Monolithic Architecture

Modular and scalable approach powered by API Gateways and WebSocket Gateways.

Microservices Architecture

Standard protocol for interoperability across web and mobile systems.

REST

Modern protocols ensuring efficient backend-to-backend and backend-to-front-end communication.

gRPC / Protobuf & REST

Robust relational database providing reliability, scalability, and strong ACID compliance.

PostgreSQL

Flexible NoSQL database designed for unstructured or rapidly changing data.

MongoDB

In-memory data store used for caching, session management, and high-speed operations.

Redis

Distributed search and analytics engine for handling large-scale queries and real-time insights.

Elasticsearch

Distributed event streaming platform for real-time data pipelines and analytics.

Kafka

Reliable message broker supporting complex routing and asynchronous communication.

RabbitMQ

Lightweight, high-performance messaging system optimized for microservices environments.

NATS

Modern JavaScript library for building dynamic and responsive user interfaces.

ReactJS

Adds type safety and scalability to frontend development.

State management and efficient API communication across complex applications.

Redux / RTK Query

UI component library for building elegant, enterprise-grade interfaces.

Ant Design

Custom UI Library

Tailor-made UI components designed in-house to meet unique project requirements, ensuring flexibility and brand consistency.

React Router DOM

CSS preprocessor offering structured and maintainable styling.

SCSS

Cross-platform mobile development framework delivering near-native performance for iOS and Android.

React Native

Toolchain simplifying mobile development workflows and app deployment across platforms.

Expo

Centralized and efficient state management optimized for complex mobile applications.

Redux Toolkit

Advanced animation library enabling smooth, interactive, and performant mobile user experiences.

Reanimated

Framework for implementing intuitive, gesture-based navigation and controls on mobile devices.

Gesture Handler

Provides secure storage for sensitive data such as tokens and credentials on mobile devices.

Expo Secure Store

Lightweight local storage solution for caching, offline access, and user data persistence.

Async Storage

Industry-leading cloud platform offering EKS, S3, SES, and Route 53.

Cloud services enabling enterprise-level hosting and deployment.

Microsoft Azure

Flexible cloud infrastructure for scalable and secure applications.

Google Cloud Platform

Containerization platform ensuring consistent environments across development and production.

Docker

Orchestration system for managing containers at scale.

Kubernetes

GitOps-based continuous delivery tool for automated deployments.

FluxCD

Continuous integration pipeline for faster and safer releases.

GitLab CI

Package manager simplifying Kubernetes application deployment and versioning.

Helm

Playwright or Cypress, browser-level tests for critical user journeys (auth, search, subscriptions, checkout, notifications).

End-to-End Testing (Web)

Detox (React Native) or Appium — device-level flows, deep links, and push notification handling.

Mobile E2E

Pact — consumer-driven contracts to keep microservice integrations stable and prevent breaking changes.

Contract Testing

Postman/Newman for API smoke tests; k6 or Locust for load testing and SLA verification.

API & Performance

Percy/Chromatic for visual regression; axe-core for automated accessibility checks.

Visual & Accessibility

OWASP ZAP for DAST; SonarQube/CodeQL for code quality; Dependabot/Renovate for dependency health.

Security & Quality Gates

Ephemeral preview envs per PR on Kubernetes/Docker with seeded data; MSW/WireMock for external service mocking.